Managed Services So You Can Stop Worrying About Uptime
Support, security and improvement for your software, handled by one team so yours can stay focused on the business.
Managed Services That Keep Your Technology Running
Go-live is the start, not the finish. Our managed services team supports, monitors and improves your platforms so your people can focus on the business instead of the backlog. You get one accountable team across your cloud, ERP and CRM stack, with service terms agreed up front.
Built on Platforms
You Already Trust
The Hidden Cost of Unmanaged Systems
Every unplanned outage, missed patch and untested backup adds up. Here is where it usually starts.
Everything Your Systems Need After Launch
Support, maintenance, cloud, security and recovery are handled by one team, so nothing falls into the gap between vendors.
Application Support
Incident response, bug fixes and user help for your business applications, with coverage hours agreed up front.
Maintenance & Updates
Regular patching, upgrades and small improvements that keep software current, stable and compatible with the tools around it.
Infrastructure Management
Proactive monitoring and care of servers, networks and environments, so issues are caught before your users notice them.
Cloud Operations
Day-to-day management of workloads on AWS, Microsoft Azure or Google Cloud, with attention to cost, performance and security.
Security & Resilience
Access control, vulnerability management and monitoring, plus risk and governance support through SimpleRisk where it fits.
Disaster Recovery
Backups, recovery plans and regular restore tests, so you know the plan works before you need it.
Reporting & Improvement
Clear service reports and regular reviews that turn incidents into fixes and keep your systems getting better over time.
A Friendly Handover,
Not A Risky Switch
We learn your systems first, then take over in stages, so support never drops during the move.
Assess
We review your systems, risks and current support, and agree what needs covering.
Onboard
We set up monitoring, access and runbooks, and agree response times.
Run
We monitor, support, patch and secure your systems day to day.
Improve
We report, review and fix root causes so issues don't come back.
A Support Partner You Can Trust With Your Systems
Straight reporting, no hidden surprises and a team that treats your uptime as its own problem.
One Accountable Team
One partner owns the outcome, so a problem is fixed once instead of passed between vendors.
Vendor-Neutral Care
We support your stack as it is and recommend changes on merit, with any partnerships disclosed up front.
Honest Reporting
Plain-language reports show what happened, what we fixed and what we recommend next, with no hidden surprises.
Build-To-Run Knowledge
Teams that design and integrate systems understand them deeply, which makes support faster and fixes more lasting.
Java
React
.NET
Python
C#
Rails
Node.js
Angular
PHP
Android
IOS
Golang
Vue.js
C++
JavaScript
Swift
Support Shaped By What
Your Industry Can't Afford To Lose
Every industry has different priorities for uptime, data and compliance. We build support around yours, not a generic service menu.
Catchy heading for health care sector
Healthcare+
We partner with global enterprises across industries to solve complex challenges through practical, scalable technology services aligned with their business goals, helping them adapt, grow, and lead in a fast-changing world.
41% Industry Denial Rate
The Claims Tech Deficit
he Clearinghouse Outage Impact
Catchy heading for health care sector
Manufacturing
We build planning, shop floor, quality and maintenance software for manufacturers, so your plant data finally lines up with your orders, your machines and your promises to customers.
Integrated Plant Systems
Downtime Cost
Legacy Quality Capture
Catchy heading for health care sector
Fintech
Drift checks, tax-aware trades and custodian files should not live in a workbook. We build rebalancing, trading and integration, and other fintech software for RIAs, wealth managers and fintech firms that need accuracy at scale.
The Rebalancing Advantage
The Advisor Admin Drain
Sale Window Rules
Catchy heading for health care sector
Logistics
We build tracking, carrier integration and freight audit software for shippers, carriers and 3PLs, so your team spends less time chasing updates and more time moving freight.
Carrier Tracking Satisfaction
Billing Discrepancies
Trailer Capacity Waste
Catchy heading for health care sector
Warehouse
We build inventory, receiving and picking software for distributors, 3PLs and fulfilment centres, so your floor runs on live counts instead of paper, guesswork and end-of-week reconciliations.
5+ Years Experience
Item Master Accuracy
Manual Data Collection
Catchy heading for health care sector
Real Estate
We build leasing, rent, maintenance and client management software for property managers, brokers and developers, so your team spends its day on tenants and deals instead of admin.
The Claim Denial Crisis
Tenant Payment Preferences
Lost Buyer Leads
Frequently
Asked Questions
What are managed services?
Managed Services mean a partner takes responsibility for running, supporting and securing your software and systems on an ongoing basis. You get agreed coverage, clear reporting and one team to call.
What do your managed services cover?
Application support, maintenance and updates, infrastructure and cloud operations, security and resilience, and disaster recovery. We confirm exact scope after an assessment.
Do you offer 24/7 support?
Coverage hours depend on your needs and the plan we agree. However, we do also offer 24/7 coverage based on your requirements.
Can you support software you didn't build?
Yes, after an onboarding review. We document the system, set up monitoring and agree what we will and won’t cover.
Which clouds do you manage?
AWS, Microsoft Azure and Google Cloud. We are vendor-neutral and recommend based on fit and cost.
How do you handle security?
We cover access control, patching, vulnerability management and monitoring, with risk and governance support through SimpleRisk where it fits.
What happens if something goes wrong?
We follow an agreed incident process: detect, respond, fix, then review the root cause so it is less likely to happen again.
Is outsourcing cheaper than in-house IT?
Often it is more predictable, but it depends on your size and needs. We help you compare the real costs before you decide.
How much does it cost?
Pricing depends on scope, systems and coverage hours. We give a clear range after the assessment.
Can we start small?
Yes. Many teams begin with one application or one environment and expand once they see the results.